At minimalisticswimwear.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help you exchange it for a different size or style.

Exchange Policy

We offer exchanges for store credit or for a different size/style of the same item, provided the request is made within 14 days of you receiving the order. To be eligible for an exchange, the item(s) must be unworn, unwashed, and in their original condition with all minimalisticswimwear.com tags attached. Returns must be processed through our online portal; we are unable to process exchanges via email or social media.

How to Initiate an Exchange

  1. Visit our Exchange Portal at minimalisticswimwear.com.
  2. Enter your email address and order number to begin.
  3. Follow the instructions to select the item(s) you wish to exchange and your desired new size or style.
  4. You will receive a confirmation email with further details and shipping instructions for your return.

Once we receive your returned item and inspect it to ensure it meets our policy conditions, we will process your exchange. If you are exchanging for a different size or style, we will ship the new item to you once the original is received. If you opt for store credit, the credit will be applied to your account after we process the return.

Important Information

  • The customer is responsible for the shipping costs associated with sending the item back to us for an exchange.
  • We recommend using a trackable shipping service for your return, as we cannot be held responsible for items lost in transit.
  • Please note that sale items, including items purchased during seasonal sales or special promotions, are final and cannot be exchanged or returned for store credit.
  • This policy does not affect your statutory rights.

Damaged or Faulty Items

If you receive a damaged or faulty item, please contact us immediately at our support email. We will gladly assist you and arrange for a replacement or store credit. We may request photos of the damage or fault to help us resolve the issue quickly.

International Exchanges

For international orders outside of our primary shipping regions, please be aware that you will be responsible for all return shipping costs and any applicable customs duties or import taxes for the exchanged item. We are unable to refund these additional charges.

Questions?

If you have any questions about our exchange process, please reach out to our customer service team for assistance. We are dedicated to ensuring you have a positive experience with minimalisticswimwear.com.